|
|
|
June 22nd, 2009
07:36 pm - PayPal - Grrr
I'm so annoyed with Pay Pal. I got 2 really strange notices, suppoosedly from them, saying that a hold had been placed on my account until I verified myself. I clicked on the link, and I was taken to this form that asked a lot of personal stuff -- SS#, driver's license, birthday etc. -- just the kind of stuff people use to steal identities. I emailed Pay Pal twice to verify the emails had been sent from them. Never heard back, so I figured it was spam. Today someone tried to send me money, and Pay Pal tells them: Sorry, account is blocked.
?!?@?#?$>!!!!!!
WHY OFFER AN EMAIL HELP LINE TO YOUR CUSTOMERS IF YOU DON'T PLAN TO USE IT???
WHY IN THE WORLD DO THEY NEED ALL THAT INFO ANYWAY???
Pay Pal is officially on my LIST. I'm traveling tomorrow so I will have plenty of time to call them and tell them exactly what I think. (Though I will do my best to try and remember that the person who answers my call isn't the person who ignored my emails and doesn't necessarily deserve my wrath.)
Current Mood: ![[mood icon]](http://l-stat.livejournal.com/img/mood/charitycam/aliens/angry.gif) annoyed
|
Comments:
I think you were right not to give them all that information, as I do think those were spam e-mails you got. Do you think it's possible that when you e-mailed questions, they put some kind of hold on the account to make sure no one had hacked or could hack it?
I have NO idea of course, but hopefully, you'll get good answers with a phone call and the problem will be resolved. I don't care how convincing an e-mail looks, I don't provide any private information through e-mail.
Good luck!
![[User Picture]](http://l-userpic.livejournal.com/89436123/20180355) | | From: | ![[info]](http://l-stat.livejournal.com/img/userinfo.gif) av8rwinn |
|---|
| Date: | June 23rd, 2009 04:21 pm (UTC) |
|---|
| | Don't be annoyed | (Link) |
|
Hey Camille,
One - Never click on your Paypal email to sign in. Go directly to the Paypal URL to sign in and look for your messages in there.
Two- It's easy to verify your account and it never asks for all those info, just the last 4 of your social and birthday.
Three- This should only take minutes, so call me if you have questions. |
|
|
|
|
LiveJournal.com |
